Are these books bilingual editions, or do you only offer English or Italian versions?
The books are not bilingual, but you have the option to purchase them in Italian or English (we’ll contact you after the campaign is over).
Last updated: September 23, 2024 06:09
Is the number of copies available for each edition per language or is it the total for both languages?
The number of copies will not be divided between the two languages, but will be considered as the total number. You will be contacted individually after campaign and you will be able to indicate your language preference.
Last updated: September 23, 2024 06:09
Can I choose the numbering of my copy?
You cannot choose the number assigned to your copy.
Last updated: September 23, 2024 06:09
What is the order of the numbers?
The Unique Edition has the number 1 The Master Edition is numbered from 2 to 16 The Puppet Edition is numbered from 17 to 151 The Cricket Edition is numbered from 152 to 296 The Collodi Edition is numbered from 297 to 451
Last updated: September 23, 2024 06:09
Is the individual number determined by the purchase order?
The number of each copy must be consecutive according to the order of purchase, starting from the issue numbering assignment. Example: I am the second person to buy a copy of the Collodi Edition, the number designated will be 298.
Last updated: September 23, 2024 06:09
Is the Collodi Edition made up of three books?
No, it is only one book. At the end of the campaign, you will receive an email to choose the colour of your copy, which can be black, red or green.
Last updated: September 23, 2024 06:09
Is the Cricket Edition made up of two books?
No, it is only one book. At the end of the campaign you will receive an email asking you to choose the colour of your copy, which can be brown or light blue.
Last updated: September 23, 2024 06:09
If I purchase the wooden slipcase for the Cricket Edition, will I also receive the canvas slipcase that is included in the reward?
No, the canvas slip case will be replaced by the wooden slip case.
Last updated: September 23, 2024 06:09
Is the Mangiafuoco's poster available only in Italian?
We were wondering what the promotional poster for the Mangiafuoco’s Puppet Show would look like, which is why it is only available in the Italian language.
Last updated: September 23, 2024 06:09
Would you consider offering a discount if someone purchases more than one copy?
However, we will not be able to give any more discounts, since the sale on the platform of Kickstarter has already forced us to give discounts compared to what would be the right price. Therefore, we decided to offer a discount only on the Collodi edition. This is because we have several copies available and the production costs are mainly related to our craftsmanship.
Last updated: September 23, 2024 06:09
Is shipping included in the retail price?
No, shipping is not included in the cost on Kickstarter. After the campaign ends, we will send you a link to pay for shipping to your country. We will have a final cost for shipping at the end of the campaign. The average shipping cost is added to the shipping section. Of course, the more backers we have, the lower the expense.
Last updated: September 23, 2024 06:09
When will I receive my reward?
The production phase is neither automated nor industrial; we will begin production immediately. The first shipments are planned for May 2025. For more details on the timeline, please see the schedule on the Kickstarter campaign page.
Last updated: September 23, 2024 06:09
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.